Procedure for Applying Online for Medical Record Photocopies
Regulations for Releasing Medical Records:
According to Article 71 of the Medical Care Act, medical institutions providing copies of medical records should, in principle, require applications from the patient or their legal representative. Applications made by individuals other than the patient or their legal representative must be accompanied by a power of attorney from the patient or their legal representative, specifying the purpose and scope of the authorization, before they can be processed.
Our hospital's medical record application service hours are as follows:
1. On-site application processing hours: Monday to Friday (08:00~17:30) Saturday (08:00~12:00).
During other times, only applications are accepted.
2. Collection hours: Monday to Friday (08:00~21:30) Saturday (08:00~12:00).
Application Instructions:
1. Medical records can be applied for using two methods: "on-site application" or "online application".
2. For "on-site application", please proceed to the billing counter on the first floor.
For "online application", please fill out the Medical Record Copy Application Form and Power of Attorney
2.1 For personal application and self-collection, only the Medical Record Copy Application Form needs to be filled out
2.2 For applications or collections by proxy, an additional Medical Record Copy Power of Attorney needs to be filled out
- Email the electronic file attachment to
yrmrg@yuanrung.com.tw (Yuan Rung Main Hospital)
ysmrg@yuanrung.com.tw (Yuan Sheng Branch) - The staff will proactively contact you by phone from Monday to Friday (08:00~17:30) to confirm the application content before starting the process. Once the process is complete, the applicant will be notified by phone to come to the hospital's first-floor billing counter to pay and collect the documents.
- For those applying for a discharge summary, it is recommended to apply at least 7 days after discharge.
- If only applying for image disc, please go to the billing counter on the first floor to apply.
▲Our hospital offers online applications. The public is welcome to make good use of this service to save waiting time.
Required Documents:
1. Personal application: Original ID card of the applicant.
2. Application by proxy: Original ID cards of both parties (patient and authorized person) and a completed "Power of Attorney" form.
3. Application for minor's data by proxy (requires consent from the "legal representative":
Must provide the original ID card of the legal representative, the original ID card of the patient, household registration book, the legal representative's "Power of Attorney", and the original ID card of the authorized person.
4. Application for deceased person's data: Must provide the original ID card of the heir, proof of relationship with the patient, and the patient's household deregistration certificate (household transcript or death certificate). If this application is made by a proxy, all the aforementioned documents, a power of attorney, and the original ID card of the proxy must be provided.
Processing Time:
1. Application processing takes 1~3 working days, Chinese medical record summary (takes 7-14 working days). Please leave your contact number. After the medical record copying is completed, our hospital will proactively notify you by phone to pay and collect the documents at the billing counter. We apologize for any inconvenience caused.
2. The actual collection time may vary depending on the medical record's condition, and collection may be delayed (those with delayed collection will be notified by phone separately).
3. Applications not collected within one month will be considered void. If needed, please re-apply and pay the fee
(For online applicants, if documents are not collected by the deadline, online applications will not be accepted for three months).
Application Fees:
"On-site Application":
- Basic fee of NT$200 (within 10 pages), starting from the 11th page, an additional NT$5 per page (single-sided).
- For copying during a consultation, NT$5 per page (no basic fee).
- Image data: Disc: NT$200 / disc
"Online Application":
- Basic fee of NT$200 (within 10 pages), starting from the 11th page, an additional NT$5 per page (single-sided).
Collection Location:
- Please be sure to bring the relevant documents and go to the billing counter on the first floor to pay and collect within the collection hours. Otherwise, to protect patient privacy, collection will not be possible.
- Due to the Personal Data Protection Act, original identification documents must be verified, so our hospital does not provide mail service.
Online Medical Record Application Instructions
Medical Record Copy Application Form
Medical Record Copy Power of Attorney
