Referral Process
Inbound Referral
1.The referral center receives the referral form (two copies) issued by other institutions
2.After confirming the referral form, assist with registration and note the medical record number on the referral form
3.Assist the patient to go to the outpatient clinic for consultation
4.After the consultation, collect the referral form (returned by the outpatient clinic or collected from the mailbox)
5.Reply to other institutions regarding the patient's subsequent treatment status (outpatient treatment process, admission summary, discharge summary, etc.)
Outbound Referral
1.The physician issues a three-part referral form
2.The patient goes to the billing counter to pay
3.The patient goes to the referral center for assistance with contact
(1)Assist the patient in contacting the transferring institution & registration
(2)Must keep the third copy (white copy) of the three-part referral form
4.Follow up on the subsequent status of the transferred patient
(1)Record report and follow up
(2)After receiving the reply from the transferring institution, reply to the original transferring physician regarding the patient's subsequent treatment status